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Quivr is an AI customer support automation tool integrated with Zendesk, designed to significantly reduce ticket resolution time and enhance customer satisfaction through...

Location:
United States
Language:
US
Collection time:
2025-05-30

In today’s fast-paced digital era, businesses face an increasing demand for customer support. Quivr emerges as an AI-powered customer support automation platform designed to enhance service efficiency and optimize user experience.

AI Copilot

Offers real-time intelligent reply suggestions to ensure accuracy and consistency in responses.

Automatic Categorization

Automatically categorizes tickets based on business rules, simplifying workflows.

Automatic Resolution

Responds to clients automatically when efficient answers are available, reducing manual intervention.

Knowledge Base Integration

Integrates external information sources into the system for comprehensive support.

Business Insights

Gathers customer data to provide valuable business decision support.

Sentiment Analysis

Analyzes customer sentiments to help businesses better understand customer needs.

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